Exploring Frontlines

Continued Move Towards Unified Communications

Apr 17, 2006

A couple of new notes that underscore the continued convergence of real-time communications services (e.g. voice/video/IM) into a presence-based real-time IP communications infrastructure... I haven't seen this shift just yet, but increasingly the folks responsible for managing voice and video systems are integrating their planning with the groups in charge of instant messaging and collaboration. I expect this trend to accelerate as we move forward. ›››

By Irwin Lazar Posted 11:22 AM PDT / Comments: 0 / Views: 1040

Telecom Impact on Per-Capita GDP

Mar 24, 2006


By Brough Turner Posted 6:20 PM PDT / Comments: 0 / Views: 998

Skype: When Good Press Releases Go Bad

Mar 16, 2006

Burton Group issued a press release last week announcing the conclusions of my recent report on Skype. I thought the release clearly stated our conclusions on Skype, which essentially were that there are indeed security and management concerns that enterprises ought to be aware of, but that those risks may be outweighed by the business benefits offered by the use of the application, and that enterprises must carefully weigh risk vs. reward when evaluating Skype usage. ›››

By Irwin Lazar Posted 5:29 PM PDT / Comments: 0 / Views: 969

VoIP Explosion in CABLE

Feb 28, 2006

The number of U.S. VoIP users increased by 900,000 to 4.5 million in the last quarter of 2005, according to a new report by Telegeography. The increase represented a jump of 25 percent over the previous quarter, and of 248 percent compared to the same quarter in 2004. Time Warner Cable and Vonage were key drivers of the growth, as they have been in the past. Time Warner added 248,000 subscribers in Q4, an increase of 29 percent over Q3. ›››

By Keith "Skibare" Bare Posted 10:43 AM PDT / Comments: 0 / Views: 892

VoIP Media Coverage of Note

Feb 24, 2006

It's been a busy week following 3GSM, today's IMS Forum launch, and major players like Microsoft, Google and RIM being in the news. I get my share of calls from the press, and wanted to note two stories that ran today where I was cited. First is Paul Taylor's piece in the Financial Times, where the title says it all: "Can there be any future for traditional telephony?"... ›››

By Jon Arnold Posted 8:16 AM PDT / Comments: 0 / Views: 902


PC Magazine on VoIP: Many Paths to Follow

by Jon Arnold | posted Feb 22, 2006 at 11:44 am PDT

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The current issue of mega-pub PC Magazine has a terrific full feature on residential VoIP. This is a much more extensive piece than last year's, by the same writer, Cade Metz. I am cited in both articles, but the length and nature of the current piece says a lot about how far VoIP has come in a year. As with many mass market articles on VoIP, the focus is on saving money, which is understandable. Being geek friendly, this piece also gets into the various routes you can take to subscribe and install your VoIP service. ›››

ChangeWave's Residential VoIP Research Usage Update - Part II

by Jon Arnold | posted Feb 17, 2006 at 11:12 am PDT

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I recently posted some highlights from this study, and promised to return with Part 2. So, here we go... "Satisfaction with VoIP provider - the million dollar question, esp in light of Vonage's IPO intentions, and all the resultant scrutiny that has focused on their churn stats. The good news is that subscribers are generally pretty happy -- 81% are "somewhat" or "very" satisfied. Furthermore, this level has steadily increased since they started tracking this in late 2003..." ›››

Report on Subscriber Growth for Cable Telephony

by Voiponder Reporter | posted Feb 16, 2006 at 4:25 pm PDT

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A recent report by Research and Markets has predicted the number for VoIP cable telephone subscribers in households to reach 7 million by the end of 2006. The following is a summary from this report: "Worldwide cable telephony service revenues rose from $4.5 billion in 2004 to $5.6 billion in 2005, and are projected to reach $10 billion by 2009. The widening availability of VoIP-based cable telephony services has resulted in thousands of new cable telephony subscribers for operators like Time Warner Cable and Cablevision in the United States, Videotron and Shaw Communications in Canada, and Liberty Global in Europe..." ›››

ChangeWave's Residential VoIP Research Usage Update - Part I

by Jon Arnold | posted Feb 03, 2006 at 10:55 am PDT

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Occasionally I post high level findings from ›››