Examining New Trends and Opportunities for Change in IP Telephony
IP-telephony is well into the deployment phase. PBX’s based on traditional circuit-switched TDM telephony will remain in operation, at least in some segments of the enterprise. However, since the installed base is aging for these pure TDM systems, support will be dwindling over time. And even in the case of newer systems, as history has shown, they are limited in their ability to adapt to business process needs compared to today’s IP-enabled world.
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