Reliability

Conventional telephones are connected directly to telephone company phone lines, which in the event of a power failure are kept functioning by back-up generators or batteries located at the telephone exchange. However, household VoIP hardware uses broadband modems and other equipment powered by household electricity, which may be subject to outages. In order to use VoIP during a power outage, an uninterruptible power supply or a generator must be installed on the premises. Early adopters of VoIP may also be users of other phone equipment, such as PBX and cordless phone bases, that rely on power not provided by the telephone company.

Some broadband connections may have less than desirable reliability. Where IP packets are lost or delayed at any point in the network between VoIP users, there will be a momentary drop-out of voice. This is more noticeable in highly congested networks and/or where there is long distances and/or interworking between end points.

This text is licensed under the GNU Documentation License. It uses material from the Wikipedia article “VoIP".

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